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Frequently Asked Questions

General

  • How can I place a bet?

    You can ONLY place a bet with us via our website on the internet and in accordance with our Rules & Regulation

  • Can I cancel my bets?

    No. Once we have accepted your bet, it cannot be cancelled and will be settled according to the
    Rules & Regulations governing our website. It is important that you are familiar with these rules.

  • Are my personal details safe and kept confidential with maxbet.com?

    Yes. All your personal details and the information you enter in the site will be kept in the strictest confidence.

  • What do I do if I have forgotten my User ID or Password?

    Please contact our dedicated customer services team immediately either by Email, Telephone or Fax.

  • What if there are changes to my personal details?

    Please contact our customer services team and update them on the changes immediately.