Frequently Asked Questions

General

How can I place a bet?

You can ONLY place a bet with us via our website on the internet and in accordance with our Rules & Regulation
Can I cancel my bets?

No. Once we have accepted your bet, it cannot be cancelled and will be settled according to the
Rules & Regulations governing our website. It is important that you are familiar with these rules.
Are my personal details safe and kept confidential with maxbet.com?

Yes. All your personal details and the information you enter in the site will be kept in the strictest confidence.
What do I do if I have forgotten my User ID or Password?

Please contact our dedicated customer services team immediately either by Email, Telephone or Fax.
What if there are changes to my personal details?

Please contact our customer services team and update them on the changes immediately.